Products

HealthCraft SuperPole 101: Most-Asked Questions (Part 1)

6 common questions about the HealthCraft SuperPole—answered.
Sara Barnoski  ·
October 29, 2020  ·
10 minute read
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What does the HealthCraft SuperPole Do?

HealthCraft’s popular SuperPole is a floor-to-ceiling pole that can help reduce the risk of falling for people with reduced mobility. By providing support for balancing and transfers, the SuperPole allows people to move around their homes more safely.

This article is the first in a three-part series called: HealthCraft SuperPole 101.

If you’ve never heard of the HealthCraft SuperPole, this article is a great place to start learning about it. In it, we’ve compiled and answered 6 of the most-asked questions to help you better understand the product, and see if it’s right for you.

If you have a question about the SuperPole that hasn’t been answered in this article, you may find answers in the other articles in this series.

Part 2 focuses on questions to help you configure the best SuperPole System for your specific needs, while Part 3 provides in-depth answers to questions about SuperPole installation and assembly after you’ve purchased your own.

If you don’t find answers to your specific question in any of these articles—please reach out to us!

Part 1 explains some HealthCraft SuperPole fundamentals by answering the following questions:

1. What is the HealthCraft SuperPole?

2. How does the HealthCraft SuperPole work?

3. What are the benefits of a SuperPole vs traditional grab bars?

4. What is the SuperPole made of?

5. How much does the SuperPole cost?

6. Where can I buy a SuperPole?

1. What is the HealthCraft SuperPole?

Let’s start with the basics.

The HealthCraft SuperPole is a pressure-fit, floor-to-ceiling pole designed to help people make safer transfers in their homes. Unlike traditional grab bars, a SuperPole doesn’t need to be installed to a wall. This means it can provide 360-degree support almost anywhere in your home.

Its unique accessory—the SuperBar—allows for movable, two-handed, forward-facing support, enabling the user to better visualize where they are moving and take the time they need to make the transfer safely.

Animated GIF showing a woman using a SuperPole with SuperBar to get out of bed with its pivot and lock functionality.

A transfer here means any movement or transition from one position to another. Some common examples of transfers include:

  • Getting in or out of bed
  • Sitting down or standing up from a couch or chair
  • Getting on or off the toilet
  • Moving from a wheelchair to a seat in a car
  • etc…

If you or a loved one are looking for support during transfers in the home, the SuperPole with the SuperBar can give you something to grab onto and help reduce the risk of a fall.

2. How does the HealthCraft SuperPole work?

Animated GIF showing 3 renderings to demonstrate how the HealthCraft SuperPole's pressure fit mechanism works to secure itself between the floor and ceiling.

The SuperPole works very similarly to support structures like scaffolding; with a pressure-fit mechanism. Using a jack extension screw at the base of the pole, you’re able to increase or decrease its height to create a snug, secure fit between the floor and the ceiling.

This simple mechanism is so strong that in most cases, the SuperPole doesn’t require any drilling or screws to be installed.

The SuperBar accessory is able to pivot and lock in place with the help of a piece of custom-manufactured hardware called a castellated collar. Its equally-spaced grooves allow the T-bar assembly on top of it to be lifted, moved, and lowered again to lock the bar in place.

Photo showing a a person's hands installing a SuperBar accessory to their HealthCraft SuperPole. The photo gives a detailed view of the castellated collar hardware piece that enables the SuperBar to pivot and lock.

3. What are the benefits of a SuperPole vs traditional grab bars?

A common complaint about traditional grab bars—or any piece of durable medical equipment (DME), for that matter—is that they look unattractive and clinical. This negative perception of DME creates a stigma around safety which can be a huge obstacle to people installing the safety equipment that they need.

Photo of a man with white hair and a moustache standing with a coffee mug in one hand, holding onto a HealthCraft SuperPole with his other hand.

For obvious reasons, nobody wants their home to look like a hospital, and although the HealthCraft SuperPole has a somewhat clinical appearance, its white and gray finish gives it a subtler look.

Additionally—in the right location—a single SuperPole with SuperBar can fulfill the same safety requirements as multiple wall-mounted grab bars. The benefits, here, are less clutter and fewer clinical products in your home.

Image showing two rendered bathrooms side by side; one with several grab bars in and on the bathtub and around the toilet; the other with a single HealthCraft SuperPole serving the same function as the grab bars in the other rendering.

We’re not saying that a SuperPole is a better choice than grab bars every time. Finding the best solutions for your safety will depend on your specific needs. Some people may even find the combination of a SuperPole and some traditional grab bars to be the most helpful.

The following table summarizes some of the key benefits of the HealthCraft SuperPole with SuperBar compared with traditional grab bars:

SuperPole with SuperBar

  • Can be installed in any location in almost any room of the home
  • Designed for two-handed use

  • Provides movable forward-facing support with SuperBar accessory

  • Designed to provide support in multiple areas for various transfers

  • Could be used in place of multiple wall-mounted grab bars

  • Clean, modern appearance

Grab Bars

  • Must be installed to a wall
  • Primarily designed for one-handed use

  • Provides fixed support next to the user

  • Each grab bar installed provides support for a specific area or transfer

  • Multiple grab bars required to provide complete safety

  • Perceived as institutional in appearance

4. What is the SuperPole made of?

The SuperPole is made out of alloy steel. This means that the pole is strong enough to support someone leaning against it or pulling on it. It also means that it shouldn’t be installed in a place where it will be exposed to the elements (mostly water), as it could rust.

The alloy steel is painted white with an antibacterial powder-coat process that helps prevent the buildup of germs on the product. The best way to clean the SuperPole is to wipe it down with a small towel.

The grips on the SuperPole, as well as the SuperBar and SuperTrapeze attachments, are made of closed-cell PVC foam.

5. How much does the SuperPole cost?

Depending on how it’s configured, a SuperPole’s price can range from $229 for the simplest option up to as much as $548 for a heavier duty SuperPole with additional support accessories or installation hardware.

In short, your SuperPole’s cost will depend on your specific needs. You can find detailed pricing by playing around with different configurations on the SuperPole product page.

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6. Where can I buy a SuperPole?

You can buy the SuperPole online internationally, but we also have a network of hundreds of retailers and installers in Canada, the United States, and the United Kingdom who provide excellent assistance for choosing and installing a SuperPole system in your home.

Finding a local HealthCraft dealer is a great way to better understand the product, try the product in a showroom setting, and get help installing it in your space without having to worry about any DIY.

Photo of a retail display featuring a HealthCraft SuperPole and a selection of other HealthCraft products.

More questions?

If you’ve made it this far, we hope you have a better understanding of HealthCraft SuperPole basics. By now, you know that the HealthCraft SuperPole offers a clean, unique approach to keeping you and your loved ones safe throughout the home.

If you still have questions, be sure to check out the next article in this three-part series! It covers 6 more commonly asked questions to help you choose the right SuperPole to meet your needs.

Still looking for answers after buying your SuperPole? No problem! Part 3 in this series provides an in-depth guide to installing and assembling almost any SuperPole configuration!

If you’ve read all three pieces and still can’t find answers to your specific questions, please reach out to us directly and sign up for our mailing list. We’re committed to answering your questions and subscribers are the first to find out about updated answers and new articles (they also get access to exclusive discounts throughout the year).

Sara Barnoski is a sales and marketing specialist at HealthCraft Group. Her passions include advocating for widespread accessibility, helping people find effective safety solutions, and good chocolate.
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